Selling with Confidence
Who would benefit from this course?
This course has been developed specifically to benefit anyone who wants to improve their selling techniques to achieve more sales.
Skills Outcomes:
- Identify opportunities that progress to a sale.
- Determine what you are really selling to your customers, and build rapport using effective listening and questioning skills.
- Identify potential objections and opportunities for cross sales.
- Close a sale positively.
Course Content:
- Asking for the business.
- Questionning techniques.
- Asking qualifying questions.
- Features and benefits.
- Cross-selling opportunities.
Course Duration:
3 hours
Useful tip
Show that you are knowledgeable in the product or service that you are offering, and develop customer communication skills that you can apply in any business or even social situation.
Learn to ask questions and offer individual customer solutions. The customer has specific problems for which they are seeking specific solutions.
