Personal Development
- Communication and Assertiveness
- Confidence in Public Speaking
- Conflict Resolution Skills
- Effective Training
- Entering the Workforce
- Marketing Your Message
- Presentation Skills
- Public Relations Perfection
- Selling with Confidence
- The Treaty and You
- The Written Word in Business
- Time and Stress Management
- Unity in Diversity
- You Can Negotiate Anything!
Communication and Assertiveness
Gain an understanding of the communication process and skills for effective communication. Identify personality types and how to deal with them. Increase your understanding of how to be assertive in the workplace. More ...
Confidence in Public Speaking
Address an audience with confidence through preparing a speech/presentation. Learn how to confidently present a speech and gain maximum impact from your public speaking. More ...
Conflict Resolution Skills
Gain personal skills by learning that avoiding conflict is impossible and undesirable. Learn how to identify conflict signals, and the skills for resolving conflict. More ...
Effective Training
Describe a framework for facilitating learning and recognise the student’s level of skill development. Compose “engagers”, define measurable outcomes, and describe methods to keep your trainees’ attention. More ...
English as a Second Language
Increase your English speaking confidence in a non– threatening environment. Learn about pronunciation and colloquial terms.More ...
Entering the Workforce
Understand the recruitment process and starting and managing your career. Learn how to best present yourself and your skills to possible employers. More ...
Marketing Your Message
Gain an understanding of basic marketing principles and social marketing needs. Learn the steps that will get you started in brainstorming marketing ideas. More ...
Multiculural Matters
Further your understanding of the diverse nature of modern New Zealand Society. Gain ideas for increasing your effectiveness when interacting with representatives of other cultures. More ...
Presentation Skills
Learn the skills and techniques for making presentations in the workplace. Learn how to prepare and structure a presentation, and how to keep your audience’s attention. More ...
Public Relations Perfection
Gain the knowledge and skills to manage image development and an understanding of the various types of media available. Enhance the public relations response of the organisation, and identify key principles of influence. More ...
Selling with Confidence
Aimed at any front line employee working in a retail, hospitality or tourism environment. Learn how to improve your selling skills, handle objections and achieve more sales. More ...
The Treaty and You
For those who want to gain an understanding of NZ history and who want to bring collaborative and co-operative partnership aspects into the workplace. More ...
The Written Word in Business
For anyone within an organisation who needs to produce written documentation for others to read. The course covers reports, proposals, letters and emails. More ...
Time and Stress Management
Understand time and how to manage it. Recognise stress and learn techniques on reducing your stress levels. More ...
Unity in Diversity
Look at the unique New Zealand workplace with special information related to Maori ethics, values and styles. More ...
You Can Negotiate Anything!
Look at the stages of a negotiation and how to put your case clearly and to absolutely best effect. Achieve win/win outcomes! More ...