Management Tools in Hospitality
Who would benefit from this course?
This course has been developed specifically to provide the hospitality manager with a range of management tools that are vital to success in the hospitality industry.
Skills Outcomes:
- Financial issues such as costing and pricing.
- Forecasting and stock control systems.
- Key employment issues relevant to the industry.
Course Content:
- Costing and pricing.
- Cash flow forecasting.
- Stock control systems.
- Minimum rights in employment.
- Employment agreements.
- Measuring performance.
- Disciplinary procedures.
- Customer services.
Course Duration:
3 hours
